Support

Product support overview:

Operating Systems:

  • All Microsoft Client operating Systems
  • All Linux Distributions, Server & Desktop
  • Android
  • Apple (OSX)

Servers:

  • RAID configurations and Mirroring

Networking:

  • LAN and Wireless Solutions

Applications:

  • Backups,
  • Anti-Virus,
  • Data recovery,
  • Firewall and Proxy

Communications:

  • VOX Telecom – Business Partner
  • ADSL / VDSL – Capped / Uncapped
  • FTTH / FTTB – Capped / Uncapped
  • RAIN LTE  – https://rain.multisource.co.za/
  • Yahclick Satellite (2mbps – 16mbps)
  • Business Wireless Licensed Microwave Links ( 1 Mbps to 100Mbps)
  • Global System for Mobile Communication (GSM)
  • VOIP

Services:

  • Network Maintenance and installations
  • IT Consulting
  • IT Accessories
  • Computer and component sales
  • Software sales
  • Consumables & Media
  • Printers, scanners and multifunctional machines
  • Laptops & Notebooks
  • Tablets
  • Apple
  • Pastel Support
  • CCTV
  • Hosted & Cloud PBX

Remote Services:

The online remote services offered by CHS.
  • Microsoft Windows updates                    
  • Microsoft Windows service packs, hot fixes and security patches                 
  • Software installation or removal               
  • Anti-Virus and Anti-Spam updating               
  • Virus and Spyware removal and prevention              
  • Application updates and patches                
  • Troubleshooting for Internet, email, and wireless network connectivity issues             
  • Internet security auditing and configuration             
  • Hard disk scanning, defragmentation, and scheduling    
  • Tuning and optimizing of the system                
  • Secured wireless setup and configuration
  Key Benefits:

CHS offers numerous benefits for users of its remote support services:

  • Experienced and reliable team                       
  • Fast and accurate solutions                        
  • Cost-effective rates                       
  • Door-step services
In cases where remote assistance or online remote support is not adequate, a professional from CHS will visit the site.